General Terms and Conditions
Service Provider / Business Owner:
Tarpataki Lenka – Sole Entrepreneur (Egyéni Vállalkozó, EV)
Registered address: 1048 Budapest, Csíksomlyó utca 2. 2/8, Hungary
Tax number (HU Adószám): 91562199-1-41
E-mail: info@lenkatarpataki.com
Website: www.lenkatarpataki.com
These Terms and Conditions (“Terms”, “Agreement”) govern the use of services, digital products, online sessions and content offered on this website.
By purchasing any product or service, the client (“You”, “Customer”) confirms that they have read these Terms and agree to them.
1. Scope of Services
The Service Provider offers:
Coaching sessions (online/offline)
Mentoring sessions
Consultations
Digital products (PDFs, meditations, e-books, audio, video)
Online programs, courses, workshops
In-person sessions in Budapest
All services and products are intended for personal development, self-awareness and education.
2. Ordering and Contract Formation
Your order is placed through:
the website’s order form,
e-mail communication, or
by scheduling a session.
A contract is concluded when:
the payment is successfully completed,
or the booking of a coaching/mentoring session is confirmed.
For digital products, the contract is concluded once access is provided.
By placing an order, you agree to provide true and accurate personal and billing information.
The Service Provider may refuse an order if there is suspicion of fraud or misuse.
3. Prices and Payment
All prices are listed on the website or communicated individually.
Accepted payment methods:
Card payments via Stripe
Bank transfer (EUR)
Apple Pay / Google Pay (if enabled in Stripe)
Payment is due in advance for digital products and online programs.
Coaching/mentoring sessions may be paid before or after the session, depending on the agreed terms.
Invoices are issued via Számlázz.hu.
4. Delivery of Services and Digital Content
4.1 Coaching, mentoring and consultations
Sessions take place online (Zoom, Google Meet) or offline in Budapest.
The customer is responsible for having stable internet and access to the platform.
If the customer cannot join, they must notify the provider at least 24 hours in advance.
Late cancellations may be charged as a completed session.
4.2 Digital products
Delivered immediately after payment to the e-mail address provided.
Customer must ensure the ability to open and use digital files.
4.3 Online courses and programs
Access is provided after successful payment.
Access may be time-limited according to the product description.
5. Customer Responsibilities
The customer agrees to:
use all materials for personal use only,
not share, copy, distribute or resell any provided content,
behave respectfully during coaching sessions,
understand that coaching is not therapy, counselling or medical treatment.
The customer is responsible for their own decisions, actions and results.
6. Withdrawal and Refund Policy
6.1 Digital products
After accessing the digital product, no refund is possible, according to EU Directive on digital content, provided the customer gave explicit consent before download (purchase button).
6.2 Coaching, mentoring, consultations
The customer may cancel free of charge up to 24 hours before the session.
Later cancellations are charged in full.
6.3 Online courses and programs
Refund conditions are specified individually for each program.
If not otherwise stated, refunds are not offered after access is granted.
6.4 Workshops / events
If cancelled by the provider, the customer receives a full refund or alternative date.
7. Disclaimer
Coaching is not therapy or medical treatment
The services provided do not replace:
psychotherapy
psychiatric treatment
medical diagnosis
legal, financial or health advice
The provider does not diagnose or treat mental health conditions.
If you experience psychological difficulties, trauma, crisis or health concerns, please contact a qualified healthcare professional.
No guaranteed outcomes
The provider cannot guarantee specific personal, emotional, relational or financial results. Results depend on your own actions, decisions, motivation and commitment.
You agree that you remain fully responsible for your life, decisions and actions.
8. Liability
The Service Provider is not liable for:
decisions made by the customer,
emotional distress caused by the exploration of personal topics,
financial, personal or professional consequences of actions taken based on coaching,
technical failures on the customer’s side (internet, hardware, software),
delays or issues caused by third-party services (Zoom, Stripe, email providers).
The provider ensures all services are delivered with care, professionalism and integrity.
9. Intellectual Property
All materials, PDFs, videos, meditations, worksheets and program content are copyrighted.
You receive a non-exclusive license for personal use only.
It is prohibited to:
share, resell, upload, copy or distribute the content,
use the content to create derivative works.
Violation may result in termination of access without refund and potential legal action.
10. Privacy and Personal Data
Processing of personal data is governed by the Privacy Policy (GDPR) available on the website.
Customer data is handled in accordance with EU law and Hungarian data protection obligations.
11. Applicable Law
These Terms are governed by:
EU law, and
general principles of international online service provision.
Any disputes shall be resolved amicably whenever possible.
12. Final Provisions
The Service Provider may update these Terms at any time.
The latest version is always available on the website.
By purchasing a product or booking a session, the customer agrees to these Terms.